Idomoo incident

AWS service outage

Notice Resolved View vendor source →

Idomoo experienced a notice incident on October 20, 2025 affecting US - Video Generation Service and US - Video Delivery Services, lasting 1d 3h. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 08:35 AM UTC
Resolved
Oct 21, 2025, 11:52 AM UTC
Duration
1d 3h
Detected by Pingoru
Oct 20, 2025, 08:35 AM UTC

Affected components

US - Video Generation ServiceUS - Video Delivery Services

Update timeline

  1. investigating Oct 20, 2025, 09:54 AM UTC

    We are currently experiencing a service disruption due to an issue with AWS services. We will provide an update as soon as the service is restored.

  2. investigating Oct 20, 2025, 09:56 AM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 20, 2025, 09:57 AM UTC

    We are continuing to investigate this issue.

  4. investigating Oct 20, 2025, 10:05 AM UTC

    We are continuing to investigate this issue.

  5. investigating Oct 20, 2025, 10:07 AM UTC

    The service is back.

  6. resolved Oct 21, 2025, 11:52 AM UTC

    This incident has been resolved.