Idomoo incident

Service Update: Video Serving

Notice Resolved View vendor source →

Idomoo experienced a notice incident on January 30, 2026, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Jan 30, 2026, 04:58 AM UTC
Resolved
Jan 30, 2026, 05:13 AM UTC
Duration
14m
Detected by Pingoru
Jan 30, 2026, 04:58 AM UTC

Update timeline

  1. investigating Jan 30, 2026, 04:58 AM UTC

    We have identified a performance degradation affecting video serving services in the US region. Users may experience slower-than-usual video load or playback times. We are working to restore standard performance levels and appreciate your patience.

  2. resolved Jan 30, 2026, 05:13 AM UTC

    The performance issues affecting video serving have been resolved. Systems are operating normally, and video delivery and playback performance have returned to standard levels. We appreciate your patience while we addressed this.