Idomoo experienced a notice incident on February 1, 2026, lasting 14m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Feb 01, 2026, 10:26 AM UTC
We have identified a performance degradation affecting video serving services in the US region. Users may experience slower-than-usual video load or playback times. We are working to restore standard performance levels and appreciate your patience.
- resolved Feb 01, 2026, 10:41 AM UTC
The performance issues affecting video serving have been resolved. Systems are operating normally, and video delivery and playback performance have returned to standard levels. We appreciate your patience while we addressed this.