iDEAL experienced a critical incident on May 20, 2025 affecting ABN Amro, lasting 41m. The incident has been resolved; the full update timeline is below.
Affected components
ABN Amro
Update timeline
- identified May 20, 2025, 10:58 AM UTC
Our monitoring has detected an issue with the availability of ABN Amro. Users of ABN Amro may experience issues when paying with iDEAL.
- identified May 20, 2025, 11:17 AM UTC
We are continuing to monitor this issue
- monitoring May 20, 2025, 11:28 AM UTC
Issue at ABN Amro seems to have been resolved. We are monitoring for final confirmation
- resolved May 20, 2025, 11:39 AM UTC
This incident has been resolved.