iDEAL experienced a critical incident on May 20, 2025 affecting ING, lasting 23m. The incident has been resolved; the full update timeline is below.
Affected components
ING
Update timeline
- identified May 20, 2025, 11:17 AM UTC
Our monitoring has detected an issue with the availability of ING. Users of ING may experience issues when paying with iDEAL.
- monitoring May 20, 2025, 11:23 AM UTC
The issue at ING seems to be fixed. We are monitoring the situation.
- resolved May 20, 2025, 11:40 AM UTC
This incident has been resolved.