iDEAL incident

ING iDEAL issues

Major Resolved View vendor source →

iDEAL experienced a major incident on May 20, 2025 affecting ING, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2025, 02:14 PM UTC
Resolved
May 20, 2025, 03:03 PM UTC
Duration
49m
Detected by Pingoru
May 20, 2025, 02:14 PM UTC

Affected components

ING

Update timeline

  1. identified May 20, 2025, 02:14 PM UTC

    ING is experiencing issues with internet and mobile banking services that also affect iDEAL. Users of ING may experience issues when paying with iDEAL.

  2. monitoring May 20, 2025, 02:47 PM UTC

    It seems the ING availability has stabilized. We are monitoring for final confirmation.

  3. resolved May 20, 2025, 03:03 PM UTC

    This incident has been resolved.