ID Dataweb incident

System Latency

Minor Resolved View vendor source →

ID Dataweb experienced a minor incident on November 3, 2025 affecting Attribute Providers, lasting 1h 25m. The incident has been resolved; the full update timeline is below.

Started
Nov 03, 2025, 04:44 PM UTC
Resolved
Nov 03, 2025, 06:09 PM UTC
Duration
1h 25m
Detected by Pingoru
Nov 03, 2025, 04:44 PM UTC

Affected components

Attribute Providers

Update timeline

  1. investigating Nov 03, 2025, 04:44 PM UTC

    We are investigating increased latency on the ID Dataweb system. We are observing 3rd party API calls failing, including Experian. Our team is evaluating, and will provide updates in real time.

  2. resolved Nov 03, 2025, 06:09 PM UTC

    We are observing traffic returning to normal levels within the last hour. We are following up with 3rd party providers to get more details into the issue. Once more information is obtained, ID Dataweb will provide an RCA to affected parties.