ID Dataweb experienced a minor incident on July 14, 2026 affecting Attribute Providers, lasting 3h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Attribute Providers
Update timeline
- monitoring Jul 14, 2026, 03:58 PM UTC
We are observing elevated error rates on KBA services in production. We are monitoring this closely and will update the status of this issue as it becomes available.
- monitoring Jul 14, 2026, 06:46 PM UTC
We are seeing signs of recovery from our internal monitoring tools. We will update status once we confirm full recovery
- resolved Jul 14, 2026, 07:01 PM UTC
All KBA services have returned to normal