ID Dataweb experienced a minor incident on November 13, 2025 affecting Attribute Providers, lasting 1h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Attribute Providers
Update timeline
- investigating Nov 13, 2025, 01:21 PM UTC
We are observing increased latency and timeouts on Experian services. We are in touch with the vendor, and will provide updates in real time.
- monitoring Nov 13, 2025, 02:01 PM UTC
Experian services have returned to normal performance levels. We will continue to actively monitor to ensure no further impact.
- resolved Nov 13, 2025, 02:54 PM UTC
Experian remains fully operational. The team will continue to actively monitor throughout the day.