ID Dataweb incident

Degraded Performance - PII Validation

Notice Resolved View vendor source →

ID Dataweb experienced a notice incident on December 2, 2025 affecting Attribute Providers, lasting 1h 55m. The incident has been resolved; the full update timeline is below.

Started
Dec 02, 2025, 08:51 PM UTC
Resolved
Dec 02, 2025, 10:46 PM UTC
Duration
1h 55m
Detected by Pingoru
Dec 02, 2025, 08:51 PM UTC

Affected components

Attribute Providers

Update timeline

  1. identified Dec 02, 2025, 08:51 PM UTC

    We are observing latency and errors with Experian Precise ID. This may be impacting any service which relies on SSN validation. We are in touch with the vendor, and will update here in real time.

  2. resolved Dec 02, 2025, 10:46 PM UTC

    Experian services have been restored. We will continue to actively monitor into the evening.