ID Dataweb incident

Production Issue - Latency & Rollback

Notice Resolved View vendor source →
Started
Mar 20, 2026, 04:39 PM UTC
Resolved
Mar 20, 2026, 04:39 PM UTC
Duration
Detected by Pingoru
Mar 20, 2026, 04:39 PM UTC

Affected components

AXN

Update timeline

  1. resolved Mar 20, 2026, 04:39 PM UTC

    Starting around 1045am ET, ID Dataweb observed spikes in latency in our production environment. As a result, we have rolled back last night's deployment, which has returned stability to our production environment. We will continue to monitor throughout the day, and will provide an updated plan next week regarding the application upgrade.

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