iContact incident

Service Interruption

Major Resolved View vendor source →

iContact experienced a major incident on July 1, 2025 affecting Website and Delivery Tracking System and 1 more component, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2025, 08:10 PM UTC
Resolved
Jul 01, 2025, 08:45 PM UTC
Duration
35m
Detected by Pingoru
Jul 01, 2025, 08:10 PM UTC

Affected components

WebsiteDelivery Tracking SystemMessage Archive SystemLanding PagesAPI SystemEmail Campaign Sending

Update timeline

  1. investigating Jul 01, 2025, 08:15 PM UTC

    A portion of our infrastructure has has experienced an outage. We’re working to restore services.

  2. resolved Jul 01, 2025, 08:45 PM UTC

    Service is fully restored. We apologize for the inconvenience.