iClassPro experienced a minor incident on March 28, 2024 affecting 3rd Party Integration/Provider, lasting 31m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Mar 28, 2024, 02:10 AM UTC
One of our third-party partners is currently experiencing an issue where some attempted transactions result in failures. Our partner is working to resolve the issue as quickly as possible. We apologize for any inconvenience this may cause. Thank you
- resolved Mar 28, 2024, 02:42 AM UTC
On March 27, 2024, between 8:32 pm (CT) and 8:59 pm (CT), a third-party processing partner experienced a connectivity issue, which may have resulted in declined transactions. We want to inform you that the issue has been resolved, and both we and our partner continue to monitor it to ensure proper functionality. Thank you.