iClassPro incident

Issue with reports

Minor Resolved View vendor source →

iClassPro experienced a minor incident on May 16, 2024 affecting iClassPro Application, lasting 2h 38m. The incident has been resolved; the full update timeline is below.

Started
May 16, 2024, 07:01 PM UTC
Resolved
May 16, 2024, 09:40 PM UTC
Duration
2h 38m
Detected by Pingoru
May 16, 2024, 07:01 PM UTC

Affected components

iClassPro Application

Update timeline

  1. investigating May 16, 2024, 07:01 PM UTC

    We are aware of an issue with reports running slower than expected. We are currently investigating this issue.

  2. resolved May 16, 2024, 09:40 PM UTC

    The issue causing slow reports has been resolved and reports should now be completing within expected timeframes.