iClassPro incident

Connectivity issue: 3rd party processor

Notice Resolved View vendor source →

iClassPro experienced a notice incident on June 12, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2024, 07:13 PM UTC
Resolved
Jun 12, 2024, 02:30 PM UTC
Duration
—
Detected by Pingoru
Jun 12, 2024, 07:13 PM UTC

Update timeline

  1. resolved Jun 12, 2024, 07:13 PM UTC

    On June 12, 2024, from 09:43 a.m. (CT) to 1:10 p.m. (CT), some eCheck transactions made through iClassPro may have been declined due to an issue with a third-party processing partner. The problem has been resolved, and we will continue to monitor the application to ensure it is behaving properly. Thank you.