iClassPro experienced a major incident on September 10, 2024 affecting 3rd Party Integration/Provider, lasting 13h 16m. The incident has been resolved; the full update timeline is below.
Affected components
3rd Party Integration/Provider
Update timeline
- monitoring Sep 10, 2024, 03:26 AM UTC
Our team has been notified that an outage with Optus/Singtel is affecting some customers in the APAC region's ability to connect to the iClassPro application. Our team is currently monitoring the issue and will update here as the situation changes
- resolved Sep 10, 2024, 04:42 PM UTC
This incident has been resolved.