iClassPro incident

Issue: Mastercard Experiencing Higher than Expected Failure Rates

Minor Resolved View vendor source →

iClassPro experienced a minor incident on November 7, 2024 affecting iClassPro Payments, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Nov 07, 2024, 11:40 PM UTC
Resolved
Nov 08, 2024, 12:20 AM UTC
Duration
40m
Detected by Pingoru
Nov 07, 2024, 11:40 PM UTC

Affected components

iClassPro Payments

Update timeline

  1. monitoring Nov 07, 2024, 11:40 PM UTC

    Mastercard is currently experiencing degraded performance, which may result in sporadic payment failures for cardholders using Mastercard, triggering 'processor errors 136 and 137.' We will provide an update once the issue is fully resolved.

  2. resolved Nov 08, 2024, 12:20 AM UTC

    This incident has been resolved.