iClassPro incident

Issue: Mastercard Experiencing Higher than Expected Failure Rates

Minor Resolved View vendor source →

iClassPro experienced a minor incident on November 13, 2024 affecting iClassPro Payments, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Nov 13, 2024, 08:25 PM UTC
Resolved
Nov 13, 2024, 09:27 PM UTC
Duration
1h 1m
Detected by Pingoru
Nov 13, 2024, 08:25 PM UTC

Affected components

iClassPro Payments

Update timeline

  1. monitoring Nov 13, 2024, 08:25 PM UTC

    One of our third-party partners has informed us of an issue currently impacting transactions on the Mastercard network. They are actively working to identify and resolve the issue as quickly as possible.

  2. resolved Nov 13, 2024, 09:27 PM UTC

    Mastercard has fully resolved an internal issue and restored service. We will continue to monitor the environment to ensure stability.