iClassPro incident

Auto Approved Requests

Minor Resolved View vendor source →

iClassPro experienced a minor incident on March 18, 2025 affecting iClassPro Application, lasting 2d 2h. The incident has been resolved; the full update timeline is below.

Started
Mar 18, 2025, 07:58 PM UTC
Resolved
Mar 20, 2025, 10:24 PM UTC
Duration
2d 2h
Detected by Pingoru
Mar 18, 2025, 07:58 PM UTC

Affected components

iClassPro Application

Update timeline

  1. identified Mar 18, 2025, 07:58 PM UTC

    Our team has identified an issue that is causing enrollments to be auto-approved that should be submitted in a request state. We are currently working to resolve the matter, and will review impact as soon as a resolution is in place.

  2. monitoring Mar 18, 2025, 11:30 PM UTC

    Our team has verified the issue has been corrected and are currently assessing the impact on our clients. Thank you for your patience and understanding as we addressed this matter. If you have any additional concerns, please don't hesitate to contact our support team.

  3. resolved Mar 20, 2025, 10:24 PM UTC

    Our team has determined the impact and reached out to each of our affected clients. We appreciate your patience while we worked to resolve this issue, and if you have any questions, don't hesitate to contact our support team.