IBM webMethods iPaaS incident

Issues with Hybrid connection

Minor Resolved View vendor source →

IBM webMethods iPaaS experienced a minor incident on July 16, 2025 affecting EU3 INT, lasting 2d 4h. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2025, 10:35 AM UTC
Resolved
Jul 18, 2025, 03:05 PM UTC
Duration
2d 4h
Detected by Pingoru
Jul 16, 2025, 10:35 AM UTC

Affected components

EU3 INT

Update timeline

  1. investigating Jul 16, 2025, 10:35 AM UTC

    In Azure EU region, multiple customers have reported Issue with the Hybrid connection. The team is investigating with high priority. We will update the progress regularly.

  2. investigating Jul 16, 2025, 11:39 AM UTC

    Investigation is in progress from the team with priority. The issue is with existing connections and any newly created Hybrid connections will work fine.

  3. investigating Jul 16, 2025, 11:58 AM UTC

    The customers facing the issue are suggested to disable and enable the connection again to restore the connectivity. If the issue still persists, restart the on-premise Integration Server. For further issues, open a case with IBM support.

  4. resolved Jul 18, 2025, 03:05 PM UTC

    The situation is being monitored after remediation steps have been shared which resolved the issue.