IBM webMethods iPaaS incident

Intermittent failures are observed in the API Gateway and Integration components in AWS EU2 (Frankfurt).

IBM webMethods iPaaS is currently experiencing a major incident affecting EU2 INT and EU2 APIGW K8, which began 3h ago. The vendor's full update timeline is below.

Started
May 21, 2026, 07:02 AM UTC
Resolved
Ongoing
Duration
● 2h 59m
Detected by Pingoru
May 21, 2026, 07:02 AM UTC

Affected components

EU2 INTEU2 APIGW K8

Update timeline

  1. investigating May 21, 2026, 07:02 AM UTC

    We are currently investigating an incident affecting tenant access. Customers may experience 502 errors when attempting to access their tenants, impacting production transactions. This issue primarily affects webMethods.io Integration and API services. Our team is actively working to resolve this and will provide updates as they become available.

  2. investigating May 21, 2026, 09:41 AM UTC

    We are currently investigating the issue and will provide an update as soon as more information becomes available.