IBM Security incident

Issue affecting the speed of Datamart ingestion

Major Resolved View vendor source →

IBM Security experienced a major incident on July 16, 2025 affecting Data Management – Ingestion (Datamart), lasting 1d 20h. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2025, 05:35 PM UTC
Resolved
Jul 18, 2025, 02:02 PM UTC
Duration
1d 20h
Detected by Pingoru
Jul 16, 2025, 05:35 PM UTC

Affected components

Data Management – Ingestion (Datamart)

Update timeline

  1. identified Jul 16, 2025, 05:35 PM UTC

    IBM is investigating an issue affecting the speed of datamart ingestion from connected GDP environments. Data is being properly transmitted to GDSC and captured by the SaaS tenants, but may be delayed in reporting and analysis availability.

  2. identified Jul 16, 2025, 07:05 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Jul 17, 2025, 03:43 PM UTC

    Hello, we identified the issue and we are working on a resolution.

  4. identified Jul 17, 2025, 05:44 PM UTC

    The team has identified a resolution to the issue around datamart ingestion performance and expects to implement the resolution in the next 12 hours.

  5. resolved Jul 18, 2025, 02:02 PM UTC

    Datamart ingestion issue has been resolved.