IBM Security incident
IBM Security Verify (Europe Region) experiencing service impacting issues.
IBM Security experienced a notice incident on August 13, 2025 affecting Authentication with Cloud Directory and Authentication with SAML Identity Provider and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Authentication with Cloud DirectoryAuthentication with SAML Identity ProviderAuthentication with IBMid for admin usersUser ID and password authentication from APISingle sign on for SAML applicationsSingle sign on for OIDC applicationsApplication OnboardingCloud Directory Users and Groups managementUser and Group management with API clientAccount Lifecycle
Update timeline
- resolved Aug 13, 2025, 09:15 PM UTC
IBM Security Verify (Europe Region) customers may have experienced some delays and issues with the IBM Verify service. The issue was temporary and is resolved. Services are operational