IAM Cloud incident

A Subset of EU customers may experience delays in password resets

Minor Resolved View vendor source →

IAM Cloud experienced a minor incident on September 3, 2019 affecting Microsoft 365, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2019, 09:53 AM UTC
Resolved
Sep 03, 2019, 11:05 AM UTC
Duration
1h 11m
Detected by Pingoru
Sep 03, 2019, 09:53 AM UTC

Affected components

Microsoft 365

Update timeline

  1. identified Sep 03, 2019, 09:53 AM UTC

    A Subset of EU customers may experience problems resetting passwords. Engineers are working to resolve this issue as a priority and we will provide further updates ASAP.

  2. resolved Sep 03, 2019, 11:05 AM UTC

    This incident has been resolved.