IAM Cloud incident

Password resets for US based customers are currently disabled

Critical Resolved View vendor source →

IAM Cloud experienced a critical incident on January 9, 2020, lasting 5h 15m. The incident has been resolved; the full update timeline is below.

Started
Jan 09, 2020, 02:42 PM UTC
Resolved
Jan 09, 2020, 07:57 PM UTC
Duration
5h 15m
Detected by Pingoru
Jan 09, 2020, 02:42 PM UTC

Update timeline

  1. identified Jan 09, 2020, 02:42 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Jan 09, 2020, 07:57 PM UTC

    This incident has been resolved.