IAM Cloud incident

A Subset of users may experience problems authenticating to the IAM Cloud Platform.

Major Resolved View vendor source →

IAM Cloud experienced a major incident on September 14, 2020 affecting Microsoft 365, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Sep 14, 2020, 02:24 PM UTC
Resolved
Sep 14, 2020, 02:44 PM UTC
Duration
20m
Detected by Pingoru
Sep 14, 2020, 02:24 PM UTC

Affected components

Microsoft 365

Update timeline

  1. identified Sep 14, 2020, 02:24 PM UTC

    A Subset of users may experience problems authenticating to the IAM Cloud Platform. This has been caused by connectivity issues in Azure. Details can be found on the @AzureSupport twitter page and here - https://status.azure.com/en-gb/status/. We're currently implementing a workaround in order to restore the service as soon as possible. We apologise for the inconvenience caused. IAM Cloud Technical Support http://support.iamcloud.com [email protected] Phone (UK): +44 118 324 0000 Phone (US): +1 914 495 1298

  2. resolved Sep 14, 2020, 02:44 PM UTC

    This incident has been resolved.