IAM Cloud incident

UK based federated customers will experience problems authenticating to the IAM Cloud Platform.

Major Resolved View vendor source →

IAM Cloud experienced a major incident on May 3, 2022 affecting Microsoft 365, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
May 03, 2022, 09:17 AM UTC
Resolved
May 03, 2022, 09:47 AM UTC
Duration
29m
Detected by Pingoru
May 03, 2022, 09:17 AM UTC

Affected components

Microsoft 365

Update timeline

  1. investigating May 03, 2022, 09:17 AM UTC

    UK based federated customers will experience problems authenticating to the IAM Cloud Platform.. Engineers are working to resolve this issue as a priority and we will provide further updates ASAP. We apologise for the inconvenience. IAM Cloud Technical Support http://support.iamcloud.com [email protected] Phone (UK): +44 118 324 0000 Phone (US): +1 914 495 1298 Edit

  2. resolved May 03, 2022, 09:47 AM UTC

    This incident has been resolved.