IAM Cloud incident

A subset of EU based users may experience problems authenticating to the IAM Cloud Platform.

Major Resolved View vendor source →

IAM Cloud experienced a major incident on May 23, 2023 affecting Microsoft 365, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
May 23, 2023, 02:29 PM UTC
Resolved
May 23, 2023, 02:50 PM UTC
Duration
20m
Detected by Pingoru
May 23, 2023, 02:29 PM UTC

Affected components

Microsoft 365

Update timeline

  1. investigating May 23, 2023, 02:29 PM UTC

    A subset of EU based users may experience problems authenticating to the IAM Cloud Platform. Engineers are working to resolve this issue as a priority and we will provide further updates ASAP. We apologise for the inconvenience. IAM Cloud Technical Support http://support.iamcloud.com [email protected] Phone (UK): +44 118 324 0000

  2. resolved May 23, 2023, 02:50 PM UTC

    This incident has been resolved.