IAM Cloud incident

A Subset of users may experience problems authenticating to the IAM Cloud Platform.

Critical Resolved View vendor source →

IAM Cloud experienced a critical incident on September 4, 2019 affecting Microsoft 365, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2019, 07:41 AM UTC
Resolved
Sep 04, 2019, 07:58 AM UTC
Duration
16m
Detected by Pingoru
Sep 04, 2019, 07:41 AM UTC

Affected components

Microsoft 365

Update timeline

  1. investigating Sep 04, 2019, 07:41 AM UTC

    A Subset of users may experience problems authenticating to the IAM Cloud Platform. Engineers are working to resolve this issue as a priority and we will provide further updates ASAP. We apologise for the inconvenience. IAM Cloud Technical Support http://support.iamcloud.com [email protected] Phone (UK): +44 118 324 0000 Phone (US): +1 914 495 1298 Edit

  2. resolved Sep 04, 2019, 07:58 AM UTC

    This incident has been resolved.