iAdvize incident

P2 - Latency in Copilot's response time

Minor Resolved View vendor source →

iAdvize experienced a minor incident on December 1, 2025 affecting Copilot Shopper, lasting 2h 5m. The incident has been resolved; the full update timeline is below.

Started
Dec 01, 2025, 02:10 PM UTC
Resolved
Dec 01, 2025, 04:15 PM UTC
Duration
2h 5m
Detected by Pingoru
Dec 01, 2025, 02:10 PM UTC

Affected components

Copilot Shopper

Update timeline

  1. investigating Dec 01, 2025, 02:10 PM UTC

    We're currently experiencing some technical issues causing our Copilots to respond slowly. We are investigating.

  2. investigating Dec 01, 2025, 03:01 PM UTC

    We are continuing to investigate the issue.

  3. monitoring Dec 01, 2025, 03:59 PM UTC

    Issue is now mitigated. Copilot is back to normal.

  4. resolved Dec 01, 2025, 04:15 PM UTC

    This incident has been resolved.