iAdvize incident

P2 - Random network connectivity issue between the Shopping Assistant and its knowledge base.

Minor Resolved View vendor source →

iAdvize experienced a minor incident on January 23, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2026, 12:30 PM UTC
Resolved
Jan 23, 2026, 12:30 PM UTC
Duration
—
Detected by Pingoru
Jan 23, 2026, 12:30 PM UTC

Update timeline

  1. resolved Jan 23, 2026, 01:22 PM UTC

    Our shopping assistant experienced random disruptions between 1:17pm and 1:48pm. Conversations were initiated by visitors, but the Shopping Assistant did not respond consistently. The issue has been identified and fixed. Thank you for your understanding.