Hyra experienced a minor incident on January 17, 2025 affecting Hyra (Activity Tracking), lasting 47m. The incident has been resolved; the full update timeline is below.
Affected components
Hyra (Activity Tracking)
Update timeline
- investigating Jan 17, 2025, 06:16 PM UTC
Hyra has been made aware of issues with minute tracking from Roblox. Whilst our APIs are functioning correctly, we are investigating reports that there are ingress issues to our API. Please standby for further updates
- resolved Jan 17, 2025, 07:03 PM UTC
Hyra has rolled back a recent update to the Activity Tracking module used by a fraction of its customers. Systems are now operating as expected. Please be advised that this issue will persist in Roblox games until they are rebooted/all affected servers are removed.