HYPR experienced a minor incident on January 12, 2022 affecting HYPR Authenticate, lasting 2h 3m. The incident has been resolved; the full update timeline is below.
Affected components
HYPR Authenticate
Update timeline
- investigating Jan 12, 2022, 10:31 PM UTC
HYPR is experiencing an issue that may impact your ability to register users. We are actively investigating the issue and will provide periodic updates as we work to resolve the issue as quickly as possible
- identified Jan 12, 2022, 11:02 PM UTC
The issue has been identified and we are working on rolling out a fix to all our cloud hosted environments.
- identified Jan 13, 2022, 12:14 AM UTC
We are currently in the process of rolling out the fix to our customers that are affected.
- resolved Jan 13, 2022, 12:35 AM UTC
This incident has been resolved.