HYPR experienced a minor incident on February 23, 2026 affecting HYPR Authenticate, lasting 17d 21h. The incident has been resolved; the full update timeline is below.
Affected components
HYPR Authenticate
Update timeline
- identified Feb 23, 2026, 08:24 PM UTC
Workforce Access Clients are currently unavailable for download via Control Center. Please reach out to HYPR Support for alternative download methods. https://support.hypr.com/
- identified Feb 23, 2026, 08:25 PM UTC
Fix identified. Working on rollout plans.
- resolved Mar 13, 2026, 05:52 PM UTC
HYPR has resolved the underlying issue effecting Workforce Access downloads via Control Center.