HYPR incident

Firebase Dynamic Link Issue

Notice Resolved View vendor source →

HYPR experienced a notice incident on August 26, 2024 affecting HYPR Authenticate, lasting 4h 21m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2024, 01:51 PM UTC
Resolved
Aug 26, 2024, 06:13 PM UTC
Duration
4h 21m
Detected by Pingoru
Aug 26, 2024, 01:51 PM UTC

Affected components

HYPR Authenticate

Update timeline

  1. monitoring Aug 26, 2024, 01:51 PM UTC

    One of our subprocessors (Google Firebase) has notified us of a performance impacting issue with their Dynamic Link generation system. Internal testing has not revealed any issue with the HYPR Platform however if you do experience issues relating to Dyanmic links please follow this thread for up to date information: https://status.firebase.google.com/incidents/Q51i82jx6yV7p2Fid6Km

  2. resolved Aug 26, 2024, 06:13 PM UTC

    We have recceived Confirmation that the issue with Firebase has been resolved.