Hyonix incident

Frankfurt, Germany (FRA10) Partial Outage

Minor Resolved

Hyonix experienced a minor incident on July 22, 2026 affecting Core Networks (Frankfurt, Germany (FRA10)), lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2026, 02:51 PM UTC
Resolved
Jul 22, 2026, 03:31 PM UTC
Duration
39m
Detected by Pingoru
Jul 22, 2026, 02:51 PM UTC

Affected components

Core Networks (Frankfurt, Germany (FRA10))

Update timeline

  1. monitoring Jul 22, 2026, 02:51 PM UTC

    Our team is aware that there's a network issue impacting our FRA10 location. Currently network has been restored, we are reaching out to upstream for further clarification at this time and will provide updates once we receive new information. Customers with deployment in our FRA1 location is not impacted by this issue. Our apologies for any inconvenience caused.

  2. resolved Jul 22, 2026, 03:31 PM UTC

    Our upstream has confirmed that the issue was due to a filter update error on their end that dropped our subnets from their network. A fix was quickly implemented and all services were back online. If you have any further questions, please let us know by opening a ticket! Thank you for your patience and understanding on this matter.