Hyonix incident

LAX1 Internet Connectivity Loss

Minor Resolved

Hyonix experienced a minor incident on September 2, 2026 affecting Core Networks (Los Angeles, California (LAX1)), lasting 1h 26m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2026, 05:43 PM UTC
Resolved
Sep 02, 2026, 07:10 PM UTC
Duration
1h 26m
Detected by Pingoru
Sep 02, 2026, 05:43 PM UTC

Affected components

Core Networks (Los Angeles, California (LAX1))

Update timeline

  1. investigating Sep 02, 2026, 05:43 PM UTC

    We are aware of an network issue affecting our LAX1 location. We are currently investigating this incident.

  2. monitoring Sep 02, 2026, 05:58 PM UTC

    Our primary upstream network device hit a panic state and forced a reboot, all traffic has been rerouted to alternate path at this time. All servers remains operational and connectivity has been restored at this time. We observed the loss duration to be up to 18 minutes. Our team will continue monitoring the situation closely and will reroute back to primary path once confirmed to be stable.

  3. resolved Sep 02, 2026, 07:10 PM UTC

    Upstream has confirmed that device is running stable at this time, primary route has been reinstated. This incident is now marked as resolved.