HxDR experienced a notice incident on October 3, 2024 affecting Processing API, lasting 4h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Processing API
Update timeline
- identified Oct 03, 2024, 10:30 AM UTC
We've experienced an issue with the processing orchestration; the RCS app processes will be delayed. Updates will follow shortly
- monitoring Oct 03, 2024, 10:32 AM UTC
A fix has been pushed and the newly launched processes will finish as per usual. The updates on the older processes (launched today until lunch) will follow in the next messages.
- monitoring Oct 03, 2024, 12:48 PM UTC
Update on the older processes: all of the processes are running or finished
- resolved Oct 03, 2024, 03:28 PM UTC
This incident has been resolved.