Hudl experienced a major incident on August 12, 2025 affecting Hudl Instat, lasting 3h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 12, 2025, 03:12 PM UTC
We’re investigating issues with the Hudl Instat video player and will share an update shortly.
- investigating Aug 12, 2025, 03:46 PM UTC
We are continuing to investigate the Instat Video player not loading for customers.
- investigating Aug 12, 2025, 04:22 PM UTC
We are continuing to investigate the Instat Video player not loading for customers.
- investigating Aug 12, 2025, 05:01 PM UTC
We are continuing to investigate the Instat Video player not loading for customers.
- investigating Aug 12, 2025, 05:32 PM UTC
We are continuing to investigate the Instat Video player not loading for customers.
- monitoring Aug 12, 2025, 05:47 PM UTC
A fix for the Instat Video player not loading for customers has been implemented.
- resolved Aug 12, 2025, 06:59 PM UTC
Hudl Instat Video player is back to 100% performance. Teams should be able to play Hudl Instat without any issues. Still having trouble? Please try clearing your browser's cache and log back into Hudl Instat. Thanks again for your patience!