Hudl incident

FastRecruit is not loading for users on Web or Mobile

Critical Resolved View vendor source →

Hudl experienced a critical incident on May 15, 2026 affecting FastModel, lasting 8h 35m. The incident has been resolved; the full update timeline is below.

Started
May 15, 2026, 03:42 PM UTC
Resolved
May 16, 2026, 12:18 AM UTC
Duration
8h 35m
Detected by Pingoru
May 15, 2026, 03:42 PM UTC

Affected components

FastModel

Update timeline

  1. investigating May 15, 2026, 03:42 PM UTC

    We are currently investigating this issues.

  2. investigating May 15, 2026, 04:19 PM UTC

    We are continuing to investigate this issue.

  3. investigating May 15, 2026, 05:11 PM UTC

    We are continuing to investigate this issue.

  4. investigating May 15, 2026, 05:46 PM UTC

    We are continuing to investigate this issue.

  5. investigating May 15, 2026, 06:17 PM UTC

    We are continuing to investigate this issue.

  6. investigating May 15, 2026, 07:00 PM UTC

    We are continuing to investigate this issue.

  7. investigating May 15, 2026, 07:31 PM UTC

    We are continuing to investigate this issue.

  8. investigating May 15, 2026, 08:02 PM UTC

    We are continuing to investigate this issue.

  9. investigating May 15, 2026, 08:38 PM UTC

    We are continuing to investigate this issue.

  10. identified May 15, 2026, 09:04 PM UTC

    The reason for FastRecruit failing to load has been identified, and we are working on a solution. We’ve found the root cause of FastRecruit failing to load, and a solution to this problem is currently being implemented. Thanks for your patience. We’ll share an update as soon as things on FastRecruit are back up and running.

  11. identified May 15, 2026, 09:38 PM UTC

    We are continuing to work on a fix for this issue.

  12. identified May 15, 2026, 10:00 PM UTC

    We are continuing to work on a fix for this issue.

  13. identified May 15, 2026, 10:35 PM UTC

    We are continuing to work on a fix for this issue.

  14. monitoring May 15, 2026, 11:09 PM UTC

    We’ve applied a solution to FastRecruit, and the Schedules should now load. We believe we've fixed the issue affecting FastRecruit Schedules. We’re monitoring the results of this solution and will let you know once we know more. Schedule pages will take about a minute to initially load, but will return to normal behavior once loaded. Thank you for sticking with us!

  15. resolved May 16, 2026, 12:18 AM UTC

    FastRecruit is back to regular performance. The root cause of the FastRecruit issue has been eliminated and your experience with FastRecruit should be a smooth one. We apologize for the disruption!