HR Partner incident

Email and other services inoperative

Minor Resolved View vendor source →

HR Partner experienced a minor incident on October 20, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 07:46 AM UTC
Resolved
Oct 20, 2025, 07:46 AM UTC
Duration
Detected by Pingoru
Oct 20, 2025, 07:46 AM UTC

Update timeline

  1. investigating Oct 20, 2025, 07:46 AM UTC

    Our platform provider, Amazon AWS, has reported issues with many of their services in the Eastern USA region, which is where our main servers are based. Unfortunately, this is affecting tasks like sending emails and eSignature documents etc. We are closely monitoring the situation and will update this status page as we become aware of any new developments.