HP Command Center Outage History

HP Command Center is up right now

HP Command Center had 15 outages in the last 2 years totaling 3601h 47m of downtime, averaging 0.6 incidents per month.

There were 15 HP Command Center outages since November 21, 2024 totaling 3601h 47m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: hpcc.statuspage.io

Notice September 30, 2026

Unable HPCC Onboarding from the control panel

Detected by Pingoru
Sep 30, 2026, 01:30 PM UTC
Resolved
Sep 30, 2026, 01:30 PM UTC
Duration
–
Timeline · 1 update
  1. resolved Sep 30, 2026, 03:57 PM UTC

    HPCC onboarding from the control panel was unavailable for an hour or so. Onboarding via the MPS onboarding tool remained possible, as the issue was caused by a renewed certificate that turned out to be invalid.

Read the full incident report →

Notice August 25, 2026

HPCC Solutions Unavailable

Detected by Pingoru
Aug 25, 2026, 10:00 PM UTC
Resolved
Aug 25, 2026, 10:00 PM UTC
Duration
–
Timeline · 1 update
  1. resolved Aug 26, 2026, 03:12 AM UTC

    We investigated an issue where solutions are not being displayed in HP Command Center. Users was unable to browse, install, or manage apps. The team managed to address the issue caused by internal infra updates.

Read the full incident report →

Notice June 15, 2026

Training on Demand (Event Logs) and Diagnose before Dispatch (Actions) outage

Detected by Pingoru
Jun 15, 2026, 04:31 PM UTC
Resolved
Jun 16, 2026, 08:47 PM UTC
Duration
1d 4h
Timeline · 3 updates
  1. investigating Jun 15, 2026, 04:31 PM UTC

    The previous issue was addressed over the weekend, however, a new problem has been reported and is actively being investigated.

  2. identified Jun 15, 2026, 06:47 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jun 16, 2026, 08:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 5, 2026

JAM/SDS Firmware Upgrade Outage

Detected by Pingoru
May 05, 2026, 06:58 PM UTC
Resolved
May 15, 2026, 03:18 PM UTC
Duration
9d 20h
Timeline · 3 updates
  1. investigating May 05, 2026, 06:58 PM UTC

    We are currently investigating this issue.

  2. identified May 12, 2026, 08:34 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 15, 2026, 03:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 15, 2026

PROD-US JAM/SDS is experiencing an infrastructure issue causing a major outage

Detected by Pingoru
Apr 15, 2026, 02:06 PM UTC
Resolved
Apr 15, 2026, 06:48 PM UTC
Duration
4h 41m
Timeline · 3 updates
  1. investigating Apr 15, 2026, 02:06 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 15, 2026, 04:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 15, 2026, 06:48 PM UTC

    Closing the incident, as maintenance is starting at 1PM MST to futher address the issue.

Read the full incident report →

Notice April 10, 2026

PROD-US/EU Diagnose Before Dispatch and Training on Demand Major Outage

Detected by Pingoru
Apr 10, 2026, 10:04 PM UTC
Resolved
Aug 24, 2026, 07:33 AM UTC
Duration
135d 9h
Timeline · 2 updates
  1. investigating Apr 10, 2026, 10:04 PM UTC

    Our content provider is experiencing a major outage, which is impacting Diagnose Before Dispatch and Training on Demand Major Outage. They are in the process of addressing.

  2. resolved Aug 24, 2026, 07:33 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 9, 2026

PROD-US vJAMC (Cloud DCA) Outage

Detected by Pingoru
Mar 09, 2026, 08:23 PM UTC
Resolved
Mar 11, 2026, 02:11 PM UTC
Duration
1d 17h
Timeline · 3 updates
  1. investigating Mar 09, 2026, 08:23 PM UTC

    We are experiencing an outage with vJAMC (Cloud DCA) which is being investigated.

  2. identified Mar 09, 2026, 09:03 PM UTC

    A fix has been identified. Applying it will require a maintenance window during which some VJAMCs may be unavailable for up to 30 hours.

  3. resolved Mar 11, 2026, 02:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 23, 2025

PROD-US/EU Authentication Major Outage

Detected by Pingoru
Sep 23, 2025, 08:28 PM UTC
Resolved
Sep 24, 2025, 01:15 AM UTC
Duration
4h 47m
Timeline · 2 updates
  1. investigating Sep 23, 2025, 08:28 PM UTC

    Our authentication partner is currently experiencing a service outage. Our engineering teams are actively engaged and working with them to resolve the issue. At this time, we do not have an estimated time for resolution.

  2. resolved Sep 24, 2025, 01:15 AM UTC

    This is now resolved.

Read the full incident report →

Notice July 29, 2025

On Device Services, Training on Demand (Event Logs), and Diagnose before Dispatch (Actions) Partial Outage

Detected by Pingoru
Jul 29, 2025, 05:12 PM UTC
Resolved
Jul 29, 2025, 06:25 PM UTC
Duration
1h 13m
Timeline · 4 updates
  1. investigating Jul 29, 2025, 05:12 PM UTC

    We are currently investigating this issue.

  2. identified Jul 29, 2025, 05:29 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 29, 2025, 05:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 29, 2025, 06:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 1, 2025

PROD-EU vJAMC (Cloud DCA) partial outage after maintenance

Detected by Pingoru
Jul 01, 2025, 05:34 PM UTC
Resolved
Jul 02, 2025, 02:04 PM UTC
Duration
20h 29m
Timeline · 3 updates
  1. investigating Jul 01, 2025, 05:34 PM UTC

    We are observing instability with vJAMC on PROD-EU. This is actively being investigated.

  2. identified Jul 01, 2025, 06:07 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 02, 2025, 02:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 20, 2025

PROD-US experiencing a major outage

Detected by Pingoru
Feb 20, 2025, 10:47 PM UTC
Resolved
Feb 21, 2025, 12:20 AM UTC
Duration
1h 32m
Timeline · 3 updates
  1. investigating Feb 20, 2025, 10:47 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 21, 2025, 12:12 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 21, 2025, 12:20 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 12, 2025

PROD-US JAM/SDS Maintenance Infrastructure Issues

Detected by Pingoru
Feb 12, 2025, 04:49 PM UTC
Resolved
Feb 12, 2025, 05:33 PM UTC
Duration
43m
Timeline · 2 updates
  1. investigating Feb 12, 2025, 04:49 PM UTC

    We are experiencing some infrastructure issues on PROD-US. These are being actively investigated.

  2. resolved Feb 12, 2025, 05:33 PM UTC

    The issue has been resolved.

Read the full incident report →

Major November 21, 2024

PROD-EU JAM/SDS major outage

Detected by Pingoru
Nov 21, 2024, 03:00 PM UTC
Resolved
Nov 22, 2024, 12:08 AM UTC
Duration
9h 7m
Affected: SDS Production - EU / Core ServicesSDS / WPP (Cloud DCA Services)SDS Production - EU / vJAMC
Timeline · 2 updates
  1. investigating Nov 21, 2024, 03:00 PM UTC

    We are experiencing a major outage on PROD-EU. vJAMC (Cloud DCA) is also impacted. We are actively investigating.

  2. resolved Nov 22, 2024, 12:08 AM UTC

    This issue has been resolved.

Read the full incident report →