HP Command Center incident

PROD-EU JAM/SDS major outage

Major Resolved View vendor source →

HP Command Center experienced a major incident on November 21, 2024 affecting SDS Production - EU / Core Services and SDS / WPP (Cloud DCA Services) and 1 more component, lasting 9h 7m. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2024, 03:00 PM UTC
Resolved
Nov 22, 2024, 12:08 AM UTC
Duration
9h 7m
Detected by Pingoru
Nov 21, 2024, 03:00 PM UTC

Affected components

SDS Production - EU / Core ServicesSDS / WPP (Cloud DCA Services)SDS Production - EU / vJAMC

Update timeline

  1. investigating Nov 21, 2024, 03:00 PM UTC

    We are experiencing a major outage on PROD-EU. vJAMC (Cloud DCA) is also impacted. We are actively investigating.

  2. resolved Nov 22, 2024, 12:08 AM UTC

    This issue has been resolved.