Hotjar incident

Surveys not opening in Hotjar application

Minor Resolved View vendor source →

Hotjar experienced a minor incident on January 20, 2026 affecting insights.hotjar.com, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Jan 20, 2026, 08:07 AM UTC
Resolved
Jan 20, 2026, 09:07 AM UTC
Duration
59m
Detected by Pingoru
Jan 20, 2026, 08:07 AM UTC

Affected components

insights.hotjar.com

Update timeline

  1. investigating Jan 20, 2026, 08:07 AM UTC

    We are currently investigating this issue.

  2. resolved Jan 20, 2026, 09:07 AM UTC

    This incident has been resolved.