Hotjar incident

Ask responses briefly rejected

Notice Resolved View vendor source →

Hotjar experienced a notice incident on June 3, 2024, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2024, 07:26 AM UTC
Resolved
Jun 03, 2024, 07:42 AM UTC
Duration
16m
Detected by Pingoru
Jun 03, 2024, 07:26 AM UTC

Update timeline

  1. resolved Jun 03, 2024, 09:31 AM UTC

    From approximately 7:26 to 7:42 UTC, an internal change caused Ask product responses to be rejected instead of saved. Our monitoring system alerted us to this issue and we reverted the change immediately and everything is working as expected again.