Hostinger incident

Third-Party WordPress Plugin Service Degradation Affecting WP Admin Access

Notice Resolved View vendor source →

Hostinger experienced a notice incident on May 12, 2026 affecting Hostinger Websites, lasting 20h 52m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2026, 07:45 PM UTC
Resolved
May 13, 2026, 04:38 PM UTC
Duration
20h 52m
Detected by Pingoru
May 12, 2026, 07:45 PM UTC

Affected components

Hostinger Websites

Update timeline

  1. investigating May 12, 2026, 07:45 PM UTC

    We are currently investigating an issue affecting WordPress admin panel availability and performance on some websites using the following third-party plugins: RomeTheme for Elementor (rometheme-for-elementor) RomeTheme Form (romethemeform) This issue originates from the third-party vendor infrastructure and is not related to hosting platform availability or server performance. Temporary workaround: Log in to hPanel Navigate to WordPress → Plugins Deactivate the following plugins: RomeTheme for Elementor RomeTheme Form Retry access to /wp-admin Deactivating these plugins will not remove website content or configuration data. The plugins can be safely re-enabled once the upstream provider restores service availability. We are continuing to monitor the situation and will provide updates as additional information becomes available.

  2. monitoring May 13, 2026, 01:34 PM UTC

    The issue has been fixed and we are monitoring the results.

  3. resolved May 13, 2026, 04:38 PM UTC

    The issue is solved.