Host Group incident

Instabilidade na Central do Cliente

Minor Resolved View vendor source →

Host Group experienced a minor incident on July 16, 2026 affecting WEBSITE E CENTRAL DO CLIENTE, lasting 7h 5m. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2026, 10:49 AM UTC
Resolved
Jul 16, 2026, 05:55 PM UTC
Duration
7h 5m
Detected by Pingoru
Jul 16, 2026, 10:49 AM UTC

Affected components

WEBSITE E CENTRAL DO CLIENTE

Update timeline

  1. identified Jul 16, 2026, 02:49 PM UTC

    Recebemos alguns relatos de instabilidade no acesso a Central do Cliente. Neste momento, nossa equipe segue trabalhando para normalizar o ambiente.

  2. resolved Jul 16, 2026, 05:55 PM UTC

    Após a aplicação de correções, o ambiente foi normalizado.