Hootsuite incident

Issues publishing video/GIF to Instagram Business Profiles

Minor Resolved View vendor source →

Hootsuite experienced a minor incident on January 14, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 14, 2026, 07:00 PM UTC
Resolved
Jan 14, 2026, 07:00 PM UTC
Duration
—
Detected by Pingoru
Jan 14, 2026, 07:00 PM UTC

Update timeline

  1. resolved Jan 14, 2026, 08:38 PM UTC

    We recently experienced a service disruption affecting video and GIF content to Instagram Business Profiles, beginning at 11:00am PST and resolved at 12:30pm PST. During this time, you may have experienced post failures when attempting to publish either video or GIF content to Instagram. All services have been restored to normal operation.