Elevated error rates on the US error reporting API
Affected: API
Honeybadger Outage History
Honeybadger degraded View live status →Honeybadger had 11 outages in the last 2 years totaling 13h 33m of downtime — averaging 0.5 incidents per month.
There were 11 Honeybadger outages since July 24, 2024 totaling 13h 33m of downtime. Each is summarised below — incident details, duration, and resolution information.
Delays with notifications
Timeline · 1 update
- resolved Mar 12, 2026, 07:27 PM UTC
We had a backlog in our notifications queue that prevented timely delivery of alerts to channels such as Email, Slack, etc. The backlog has been processed as of 19:20 UTC. Our autoscaling rules for this service had a monitoring gap that prevented a scale-out to maintain a low latency on the queue. This monitoring gap has been resolved.
Outage in check-in processing
Affected: API
Timeline · 2 updates
- identified Jan 14, 2026, 08:40 PM UTC
A recent deploy has resulted in our rejecting some check-in API requests. We are in the process of deploying a fix.
- resolved Jan 14, 2026, 08:48 PM UTC
This incident has been resolved.
Insights queries and dashboards are unavailable
Affected: Web Application
Timeline · 2 updates
- identified Oct 22, 2025, 07:46 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Oct 22, 2025, 08:15 PM UTC
This incident has been resolved.
Error ingestion API is down
Affected: API
Timeline · 3 updates
- identified Oct 22, 2025, 01:09 PM UTC
API ingestion of errors has been interrupted. We are deploying a fix.
- monitoring Oct 22, 2025, 01:11 PM UTC
The US API has been restored, and the EU API restoration is in process.
- resolved Oct 22, 2025, 01:16 PM UTC
The EU API has been restored.
Delays in error processing
Affected: API
Timeline · 4 updates
- identified Oct 20, 2025, 01:44 PM UTC
Our error processing pipeline has been impacted by the AWS outage earlier this morning. Errors are being processed, but the end-to-end latency is much higher than normal. We are working to restore the processing to full capacity.
- identified Oct 20, 2025, 05:55 PM UTC
We're continuing to monitor the AWS outage. Errors are being processed, but may be delayed. Uptime checks are also delayed, so you may notice lag with uptime notifications and status page updates.
- monitoring Oct 20, 2025, 07:58 PM UTC
Processing has been restored and all systems are normal. We'll continue to monitor as AWS continues to restore service. Thanks!
- resolved Oct 20, 2025, 07:58 PM UTC
This incident has been resolved.
AWS outage in us-east-1
Timeline · 1 update
- resolved Oct 20, 2025, 01:36 PM UTC
Our systems were affected by the DynamoDB outage in AWS' us-east-1 region. Impacts included not being able to log use the web app, uptime checks not being executed on time, and check-ins being falsely reported as missing. We are evaluating what steps we can take to mitigate these kinds of impacts from this kind of outage in the future. Additionally, our status page was not updated in a timely manner due to our not having configured various AWS services as dependent components of our status page. We have fixed that issue, so future AWS outages will result in our status page automatically being updated.
Delay in stats and check-in processing
Affected: Web ApplicationSlack Notifications
Timeline · 1 update
- resolved Feb 12, 2025, 01:45 PM UTC
We had an interruption in processing of check-in alerts and in-app stats from about 12:30 to about 13:30 UTC. This may have resulted in a failure or a delay in reporting check-ins that went missing during that period.
Data Processing Delays
Timeline · 2 updates
- monitoring Oct 22, 2024, 01:35 PM UTC
We have identified and corrected an issue in our data processing pipeline that may have caused delays for some customers. No data has been lost and the system should be caught up shortly.
- resolved Oct 22, 2024, 03:30 PM UTC
The backlog has been processed and all systems are running normally.
App slowness and timeouts
Affected: Web Application
Timeline · 3 updates
- investigating Sep 23, 2024, 10:37 AM UTC
We are looking into the cause of slowness and timeouts with the web app.
- monitoring Sep 23, 2024, 11:48 AM UTC
We have identified the cause of the slowdown and performance is back to normal.
- resolved Sep 23, 2024, 11:57 AM UTC
This incident has been resolved.
Insights backlog issue
Timeline · 3 updates
- identified Jul 24, 2024, 11:42 PM UTC
We have identified an issue with Insights event ingestion backlog. We are working on a fix.
- monitoring Jul 25, 2024, 01:55 AM UTC
We have successfully pushed a fix and are waiting for the backlog to be processed. I also want to give a reminder that this only affects Insights events; error processing was unaffected.
- resolved Jul 25, 2024, 03:06 AM UTC
The backlog has been fully processed, so all Insights events should be ingested and available.