Honest Mobile experienced a minor incident on July 24, 2026 affecting Smart SIM, lasting 1h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Smart SIM
Update timeline
- identified Jul 24, 2026, 01:12 PM UTC
Status: Identified We're aware of a delay affecting new and replacement Smart SIM being sent. Our team is working to get things back on track as quickly as possible. Once resolved, we'll send your Smart SIM without any further action needed from you. Affected components Smart SIM (Degraded performance)
- resolved Jul 24, 2026, 02:19 PM UTC
Status: Resolved This issue has now been resolved; new and replacement Smart SIMs are being sent as normal. Thank you for your patience while we worked to get everything back on track. Affected components Smart SIM (Operational)